Solved Oulook send/receive error on Windows 7 using latest windows 7 TLS Update

Transport Layer Security (TLS) continues to improve and stop old security vulnerabilities with each and every new version, with TLS 1.2 is being the current standard (and TLS 1.3 is the next version that will be adopted.)

Windows 7 (or more specifically, applications that use WinHTTP for SSL on Windows 7) cannot use of TLS 1.1 or more importantly, TLS 1.2 which breaks the Outlook application.

Since Windows 7 can’t use TLS 1.2, this can lead to email users using Windows 7 and Outlook not being able to check their mail securely using TLS/SSL: despite having the correct username and password, you won’t be able to log in.

Microsoft has released an update for Windows 7 computers to use TLS 1.2: KB3140245. This is listed as an Optional Update through Windows Update, or it can be downloaded from the Microsoft Update Catalog: www.catalog.update.microsoft.com/search.aspx?q=kb3140245

There is also a MSI package that sets TLS 1.1 and 1.2 as the default secure protocols that need to be installed. This is available in the Easy fix section (though there are also instructions for manually editing the registry for advanced users.)

Be sure to restart your computer after both updates have been installed.

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